Your account is at risk of deactivation
imgSign in
Country changed
user profile
Seller_AlYpsVHv0gj21

Your account is at risk of deactivation

I now have a yellow warning on my "home page".

It arises because a couple of weeks ago I was a day late in sending 2 parcels which drops me down below the required percentage.

Does the yellow warning last until my percentage goes back up again? presumably it does.

My difficulty is that I only sell a very small number of books( average 3 per week over the last 6 months) and it will take some time to get back to the required percentage. Since I was given the warning 8 days ago I have not sold a single book. Are the 2 things related? If so it will be impossible for me to sell anything.

Incidentally the reason for my day late delivery was because I could not get to my store room during the horrendous storms . I havent bothered to tell Amazon this as I doubt that Amazon would care.

25 views
1 reply
Tags:Account Health
00
Reply
1 reply
user profile
Seller_ZVAz3d5lZuGid

You're right, Amazon do not care about such things - they expect us to make contingency plans for everything !!

The late despatch rate is a 30 day metric, so will remain until 30 days have passed from the date of order (I think).

00
Follow this discussion to be notified of new activity