Urgent Help Needed. Secondary User Access Verification failed We have failed to verify the information that you have provided. Please contact aws-customer-care@amazon.com for any assistance or queries.
Hello,
I'm the account owner and trying to assign secondary user access for UK but received the following error message:
"Verification failed. We have failed to verify the information that you have provided. Please contact aws-customer-care@amazon.com for any assistance or queries."
Could someone please clarify what may have caused this error or guide me on what steps I should take next? I’ve double-checked the information submitted including all documents UK DRIVERS LICENCE and details. Uploaded front and back side and filled in all correct information but to my surprise it says no verfieid, and I’d appreciate any help in resolving this issue.
Thank you in advance!
Best regards,
0 replies
Seller_k2X0L9mVRT0pW
You need to contact Amazon as instructed - this is just a seller forum. They dont tend to give specific info on failed verification though.
Christine_Amazon
Hi @Seller_TOFFl93etcs1A
As @Seller_k2X0L9mVRT0pW suggest, the recommendation is to follow the instructions send by Amazon in order to complete your account verification.
Christine.
