Customer bought product, claiming to leave review and then ask to refund.
I swear to God i have never ever asked anyone to do a fake review, this guy bought the product with no notice and keep contacting our social media customer service, and all the emails.
I'm really had enough. Last month someone noticed me that my competitor asked him to do nagetive review. Why people can not do the right thing and play fair.
How can i report? Since he wrote email not message.
[Moderator edit: Removed personal information in form of email]
3 replies
SEAmod
Hello @Seller_Rc2KxwJyI2lZS
Thank you for visiting the seller forums. You can report possible abuse following the instructions below.
Here is a link to the help page in Seller Central which explains Reporting a Violation.
Here are the steps to report a violation.
1. Go to Report Abuse
2. Select violation type
3. Provide concerned Order ID or ASIN/ISBN, as applicable
4. Make sure to include the following information in the Please describe your issue field, as applicable:
○ The store or business name of the seller you are reporting
○ The ASIN or ISBN of the item's detail page and the product title
○ The marketplaces for which the violation has occurred
○ A concise explanation of the violation based on the policy
○ Supporting documentation (for example, order IDs, related messaging, or receipts)
5. Submit
