Cannot add a new product. error 8541
Hello all,
I am trying to add a product to the catalog, but I have one error on my listing:
"8541: The value 'here is my product name' specified cannot be used as it conflicts with the value 'BestIdeas Dog Corgi White Prints Soft Warm Cozy Blanket Throw for Bed Couch Sofa Picnic Camping Beach, 150 * 200cm' for ASIN 'B094QX6T64' in the Amazon catalog. If this is ASIN 'B094QX6T64', update the value to match the ASIN data. If this is a different product, update identifying information (UPC/EAN/Part Number/etc.)."
My product is unique (face cream) and it's not on Amazon catalog, it has a EAN barcode that I don't think is GS1 verified. I tried to get GSTIN exemption but without luck, it says to use the product barcode as product ID...
Any ideas how to fix and add this product?
Thank you in advance!
1 reply
Manny_Amazon
Hello @Seller_U1Ue4i70cOONC,
I'm sorry you're running into this error while attempting to add your product. This error is commonly referred to as a “single matching error” and occurs when your Product ID, such as UPC, EAN, JAN, and ISBN, corresponds to the Product ID of an existing ASIN. You will find some potential solutions to this in the Error 8541 help page. More specifically, I would recommend watching the Seller University video included in the page, and the "How to solve this error" section for specific steps you can take to fix it.
If you have reviewed the details above and still running into this error, please let me know and I'll look into investigating this further.
Thanks for your understanding.
- Manny
