B2B Invoice policy Voilation
I have a Voilation notification of Business customer's invoice delay and I have upload it after 24hrs. I want to know is there any further precautions to secure accountby submiting any response or it's just a notification and next I have to be caefull.
B2B Invoice policy Voilation
I have a Voilation notification of Business customer's invoice delay and I have upload it after 24hrs. I want to know is there any further precautions to secure accountby submiting any response or it's just a notification and next I have to be caefull.
0 replies
Zyan_Amazon
Hello AR_ZEN_ZONE_LIMITED,
This is Zyan from Amazon, and I am here to assist you.
I understand you received a violation notification for Business customer's invoice delay because you uploaded the invoice after 24 hours, and you are asking whether you need to submit any response to secure your account or if it's just a notification and you need to be careful in the future.
I want to educate you on an important point: whenever there is a violation, the team will be sharing a notification to the seller just to educate the seller and make sure that this is not repeated in the future. This notification serves as a reminder to help you maintain compliance with Amazon's policies.
I also want to educate you that if the violation is repeating even after this education, then there will be a risk to your account health. It is important that you ensure all future Business customer invoices are uploaded within the required 24-hour timeframe to avoid further violations.
Please check the notification you received for any additional updates or specific requirements. Make sure to review Amazon's Business invoice requirements to ensure you are meeting all the necessary criteria for timely invoice submission.
Please be careful in the future to upload Business customer invoices within 24 hours to maintain good account health.
Regards,
Zyan