Outrageous FBA fees
I was paying on average, about $900 per month in FBA fees. These past 2 weeks, Amazon has charged and collected over $21,000. All I see is that they are inventory associated fees. If I recall all my products back, they will charge me an even higher amount. I've been increasing my sales every month to about $10k per month and reducing our FBA inventory for the past few months but the fees keep growing to the point they are running me out of business. I can't sustain my Amazon store, and I can't remove the items. My claims to Amazon for help keep getting a response of escalation and transfer to another dept. I've been trying for months and it feels like they are purposely running me to the ground. I need help quick! Has this happened to anyone else?
49 replies
Seller_z3XfkorVSmnEY
You need to look at the specific fees and see what they are for. Are you being charged inventory placement fees? Long term storage fees? removal fees? MCF fees? Or did the size of your packaging change (per Amazon) causing your FBA pick-pack fee to increase?
Seller_BuZUJXlsn20ML
Please file a complaint with the competition department
This is theft
I was also charged excessive storage fees by AMZ, then they almost robbed me of my FBA inventory
Not enough sales to pay fees
Please join together and sue, and announce it to other forums
Seller_Z5ctyFr3TMayu
-Storage Fees (what are we paying $40 a month for)
-Long Term Storage Fees (This fees should be covered already, we already paying for the Storage Fees, so what if the inventory sits, that space was already paid for)
-Low Inventory Fees (doesn't even make sense; getting charged for not using their warehouse space, then getting charged Storage Fees when we do use their space)
-Inbound Placement Fees ( Amazon already charging customer for Prime, they're charging both sellers and the customers for the same service)
Frankly, at this point with all these fees, it's either Amazon trying to "quiet firing" sellers or they're just greedy. If there's another way for Amazon to justify all these overlapping fees, I would like to hear it.
Seller_L4mc9uax2MoSW
I'm confused why you cannot articulate what the fees are for? Every single fee has something tied to it, its not random. Its based upon the size of the inventory, the age of the inventory, and there are some other less common things like hazmat and (melt-able?). So are you saying they miss-categorized the size of your units, age of the units, or something else? The aged inventory fees grow exponentially, so that seems possible, but also, these fees are well laid out and clearly communicated in several different dash-board- so I assume an educated seller wouldn't get blindsided by these. How can the forums help you when you put so little effort into explaining the problem?
Seller_SJRMV3s4mNrFA
In related news, Jeff Bezos regained the title of the richest man in the world.
Seller_Qvkq0XIyYVeNa
I had a similar issue. And TBH your post sounds uninformed and possibly naive to Amazon's policies and fee structure.
What is your IPI? Has it recently dropped below 400? If so, this would cause storage overage fees which could cause the drastic uptick in fees you're seeing.
You need to go into the Inventory Ledger and pull up the location of every single unit you have in storage with FBA. Find the ASIN's that are charging you long-term inventory fees and figure out what FC they're sitting in. Many FC's are "locations for backup inventory which will be moved to sell-able at a later date." That basically means that Amazon will charge you storage fees, including long-term storage fees, without having your products actively for sale because many FC's do not process customer orders.
This happened to me a few weeks ago, and I had to open separate lost inventory cases for each individual ASIN that were costing me long-term storage fees, and in those cases I told the rep exactly how many units were in each FC, and that I wanted them either found and made sell-able or reimbursed.
After doing this and making some noise on the forums, my IPI jumped 60 points this week and "magically" many of my "not-lost but not-found" items have been making sales through FBA.
As for your $42,000 debt, I think you'll probably need to head to arbitration to get that cleared. Thats a big number but its not going to get any smaller if you refuse to pull your inventory out of FBA. There's no possible way you recalling your products can cost more than that, right?
Seller_lK4JPyIbNIETh
Where can we see the best break down of are fee's?? I can find a ton of places to see and estimate fee's per item but i want to see a total maybe broken down by month. All i can find with sum what of a break down is still very broad. ( also where can we see maybe a month to date sum of this new low inventory fee??)
Seller_gDktQSA1WFw4Y
can you tell me why?
Seller_Qbd0RsfZFEZBY
Those are rookie numbers, you gotta pump those numbers UP
