Phone Number Verification
Hello concerns & @Micah_Amazon @Steve_Amazon @Danika_Amazon@Cooper_Amazon@Quincy_Amazon@Dougal_Amazon,
A. Which contact number is Amazon verifying? Is it the number at the "Current Business Address" of the "Business Address" section or is it the emergency contact number? (These two numbers are different in my account)
B. I have Skype number at the "Current Business Address" of the "Business Address" section as I am a non-resident and non-US citizen and my business address is an American number (I have set up a single member LLC for "product Liability Insurance"). Authority of Skype is saying - "You can receive SMS messages on your US Skype Number from the US and Canadian mobile numbers. However, SMS messages sent from services such as identity verification are not supported on US Skype Numbers." My questions are -
1. Can I receive SMS from Amazon in this number?
2. Can I select the "Call Option" while verifying the contact number?
3. Can I change the number to another USA number (phone.com) after verification is asked by Amazon?
Thanks
5 replies
Cooper_Amazon
Good Afternoon @Seller_klWJ19vxcDOm0 - You asked some great questions and we can certainly ask the team to follow up with us as soon as they can. I will get back to you once I hear from them. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a wonderful rest of the week. ~ Cooper_Amazon
Seller_klWJ19vxcDOm0
Hello concerns & @Micah_Amazon @Steve_Amazon @Danika_Amazon @Cooper_Amazon @Quincy_Amazon @Dougal_Amazon,
Just to clarify some more facts about me -
- I am a non-resident non-US seller. I first opened my Amazon account as an Individual using Bangladeshi address.
- After that, I set up a single member LLC in USA through an agent for insurance (Product Liability Insurance) purpose only. For that, I only change my business address to my USA address (address of the LLC) replacing the Bangladeshi address. I am still an individual on Amazon.
- I need to put an USA contact number in "Business Address" section as I have an USA business address. Therefore, I put a Skype number in that section. As a result, I am asking the above questions in the main post.
Now, I have some other questions about Tax ID Number or tax related questions. I am providing a screenshot which is now currently showing in that section of seller central (though it is changing).

1. Which address should I put in that section? Will it be my USA address or Bangladeshi Address?
2. I have only this to fill up. Will Amazon add anything else to file up, like, Tax ID Number or else?
3. Should I put the details of my Bangladeshi Tax details if any further sections need to fill up in future? I only pay taxes in Bangladesh. I have nothing about tax as Individual in USA.
Please, try to provide solutions of the above issues. It will be great a help for me.
Thanks
Seller_klWJ19vxcDOm0
Hello everyone,I have just completed my phone number verification with my Skype number and it has been immediately verified. I have chosen the call option and got a call with a code within seconds.
[Moderator Edit: Personal information removed]
Thanks