Hello all

I recently sent my inventory to FBA. I got the inventory by receiving an email on 18 jan 2025 stating that "we are unloading the full shipment received into inventory can take up to 24–48 hrs". But after 4 days, I checked the status was still "checked in" in the shipment summary tab. Meanwhile, my vendor sent me the receiving slip i.e. Proof of delivery, which means the shipment is unloaded and it with fulfillment center. However, later I opened my case with Amazon help center. They asked me to provide proof of ownership and proof of delivery. Upon providing all the relevant documents, they said we were unable to continue our investigation because the documentation provided doesn’t meet one or more of the requirements for acceptance and closed the case.

Now I have no idea how I can retrieve my lost inventory.

Can any buddy help me regarding my issue ?

My case id is : 10822706252

Hello,

My inventory in Lost by Amazon FBA, I send the delivery note from DPD, Invoice and packing list. When I go to the shippment, it was receiving before, now it says Received 0. so my inbound quantity is GONE. My Inventory is GONE !!! See

Case ID : 10088848932

Shipment ID: FBA15J248ZSQ, 5F4YIKPV

Thank you,

Hi,

My account was deactivated two months ago, and I received an email informing me to upload invoices and my supplier chain details to the inventory department two weeks ago. I sent all the required documents to Amazon on the same day, but unfortunately, I have not received a reply since.

Today, I received another email from Amazon stating that my inventory will be disposed of if I don’t provide the invoices within the next 15 days. It seems Amazon hasn’t received my email at all (even though I sent it twice).

Since my account is deactivated, I have no way to contact Amazon directly.

I have inventory worth around £15,000, and I don’t want Amazon to dispose of it. (I cannot create a removal order.)

Has anyone experienced this kind of situation before?

What should I do?

TIA