Amazon Business EU SARL purchasing products, getting refunds but products never returned in to stock

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_w7R6tDoe6FqIO

Amazon Business EU SARL purchasing products, getting refunds but products never returned in to stock

I did notice that all refunded orders where the buyer is Amazon Business EU SARL never get delivered back to stock or reimbursed. Also, some of these orders completely disappeared from the account, and search results show there is even no such order number. This looks rather weird and seems it has been happening very long time.

Has anyone experienced something like this? maybe you have any info from Seller Support regarding this?

It seems stock for £££ thousands had just disappeared.

22 views
1 reply
00
Reply
1 reply
user profile
Angie_Amazon

Hello @Seller_w7R6tDoe6FqIO,

I'm Angie, part of the UK forum community. It's a pleasure to greet you.

Thank you for bringing this to our attention. To properly investigate your concern about your inventory discrepancies, I recommend contacting Amazon Seller Support directly.

To contact seller support, go to Seller Central > Help > Get help and resources or click here.

Best regards,

Angie 🌼

00
Follow this discussion to be notified of new activity