From what is described here, this does not look like a simple case of one field being entered incorrectly.

The visible issue is that the Transfer Account process seems to lose its own structure as soon as the seller clicks Continue. Instead of staying inside one guided legal-entity change workflow, the seller is pushed into deactivation plus separate warnings for Invalid Charge Method, Business and Contact Info, and Deposit Method. From the seller side, that makes it very difficult to tell whether the process is progressing normally in the background or whether the account has dropped into a bad loop.

What makes this worth looking at more carefully is that the seller later confirmed the account was eventually verified successfully with the limited company details. So this may not be a complete system failure. It may be a case where a real reverification process is happening, but the front end presents it in such a fragmented way that sellers experience it as an error state.

That is where I think there is overlap with other verification cases. In both types of case, the seller may have proper paperwork and still run into a workflow that is hard to interpret. The issue is not always whether documents are genuine, but whether the account state, entity change, and verification logic are aligned in the way Amazon expects.

So I would separate the practical point from the system point.

On the practical side, if the account is moving from sole trader to limited company, then the bank and billing details usually need to match the new company rather than the previous sole trader profile.

But on the system side, the bigger question is why the workflow does not make that clear when the seller is redirected into those pages. If sellers are repeatedly being deactivated and shown scattered warnings during a formal Transfer Account process, then the problem is not only verification itself, but also how that transition is being surfaced.

The evidence that seems most useful here is:

the exact wording of the warnings,

whether old or new entity details were entered on each attempt,

how long reactivation took each time,

and whether Seller Support gave a clear explanation or only generic instructions.

If a moderator reviews this, the useful question may be whether this sequence is expected behaviour for a sole trader to limited company transfer, and whether those later pages are meant to be understood as part of the same reverification process rather than as separate unrelated errors.

If it is expected, then the workflow probably needs clearer guidance. If it is not expected, then this may point to a broken handoff between Transfer Account and the wider account verification system.

@Roberto_Amazon