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Unable to add content to ASIN because ASIN is not recognised as part of your brand
My brand application was accepted and I was allowed to create ASINs using it. However now when I create A+ content I'm unable to add it to my ASINs as they're not recognised as part of my brand. I get the following message 'You are unable to add content to this ASIN because our system does not recognise this ASIN as part of your brand.' when I click the link below the Eligible column.
1 reply
Roberto_Amazon
Hello! @Prickle_Stem
This is Roberto. Thank you for using the forums, this error message could be caused by a number of reasons as outlined in our help page:
A+ content FAQ & troubleshooting
1. Brand name mismatch: The brand name listed on the ASIN does not match the brand name as approved by Amazon’s Brand Registry. These must match 100%. Adding spaces or hyphens will lead to a mismatch.
Note: Brand name is case sensitive.
2. Inaccurate Global Trade Item Number or Key Attribute. Your ASIN listing data must include a Global Trade Item Number (UPC, EAN, JAN) that is correct and consistent with your brand. The most common Global Trade Item Number/Key Attributes are:
- UPC
- Part number
- Model number
- Style number
- Catalogue number
3. Categorisation: The item type category that most closely matches with the ASIN product type should be selected in the listing details.
If you still receive this error after verifying these data points, contact Brand Registry for assistance. If you already have, please share the case ID details here.
Regards,
Roberto
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