Blocked unless FBA/ Status inactive: Review poor FBM performance/ MFN Blocked on my account

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_lpmheBWOiuyGO

Blocked unless FBA/ Status inactive: Review poor FBM performance/ MFN Blocked on my account

Hello,

I have been struggling for about 6 months to unblock my products in 2 markets: the French and Italian market. They are blocked due to not being able to sell them in the MFN model. On ASINs, information such as Status Inactive Review Poor FBM performance pops up. I recently reviewed the information in Perfomance Notifications with a verification call. We made the interview and passed it successfully. We thought this would result in our products being unblocked. Unfortunately, the products continue to show as blocked. We do not want to convert them to FBA because our current sales model simply does not allow it. We have also been writing action plans based on reality. We have written about 8 of them so far, and none of them has been answered in any way by the relevant department, which is presented on Amazon's official website. Is there anyone who has had this situation and managed to fix this blockade, or any person from Amazon's department who would be willing to assist us? We are a registered brand and sell only our products.

295 views
2 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
10
Reply
2 replies
user profile
Sarah_Amzn

Hello @Seller_lpmheBWOiuyGO,

This is Sarah with Amazon.

I see that you have created an updated thread regarding this topic.

Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.

I will be closing this thread as a duplicate of Account Still Blocked Despite VAT Verification

Kind regards,

Sarah.

00
Follow this discussion to be notified of new activity