Missing listings after bank account change
I recently made a change to my bank account which caused a few issues. As far as I can tell things are back to normal, my bank account is verified and according to the Manage Listings Troubleshooting tool my listings are active. One example is ASIN B08GF887JQ. However, Red Rock Games should be listed as seller, but it’s not as far as I can tell. This appears to impacting all of my inventory and I have had no sales since the issues with the bank account.
I’ve tried raising a case but the response is stating the listing is active as per the troubleshooting tool when it clearly isn’t.
Can anyone suggest what to try next?
Thanks
0 replies
Seller_7VbclcPFFRTnc
I cannot see your offer on that ASIN
are you usually FBM or FBA
Do they show as active in your inventory ?
go to settings - account info - going on holidays - is your UK account there as inactive ?
Seller_f5cnodyVjLD4S
Hi,
There is nothing showing for sale on your storefront, this may be a security hold because of the bank update. Normally clears 48-72 hrs.
Red Rock Games
