any advice

I have just been deactivated as they say

Dear Seller,

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

the problem is i have been on here for over 10 year i have not been asked recently to submit any documentation and everything in my account shows verified and account health is healthy.

so i have been told i will not get any funds but still have to dispatch all of todays orders and my funds are now on hold and will not be paid.