Can Amazon reopen an inactive shipment plan?

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Seller_wKb3KGO0iCOO9

Can Amazon reopen an inactive shipment plan?

I have a shipment plan of 1000 units.

So far, I have received 500/1000 units a while ago, and the shipment plan became inactivate.

The remaining 500 units are coming in soon - as I shipped them much later.

My shipping agent has requested the shipment plan to be reactivated, so there is a valid "reference ID" for him to book the shipment.

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Does anyone know the process of reactivating an inactive shipping plan?

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6 replies
Tags:Inventory
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6 replies
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Jameson_Amazon

Hi @Seller_wKb3KGO0iCOO9!

Thanks so much for reaching out about this. If you haven't done so already, I'd recommend opening a case with Seller Support so they can take a further look into your account. Once you open that case, please send me your case ID so I can follow along with the conversation and help if needed.

Please let me know if you have any additional questions!

Jameson

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