Missing Inventory -While UPS receive it
Dear ALL,
We are now at AMAZON we arranged to send our Inventory to AMAZON and used AMAZON Partner UPS for the same.
Now 4 of our Boxes are missing with following details
UPS tracking mentioned "We have your parcel" dt: 07-08-2024
On the way "Delivery Rescheduled" 08-08-2024
Now today is 04-10-2024 and we still do not have our BOX the help person mentioned they do not investigate
Can anyone help me in this
Best regards,
8 replies
Seller_lYb5ukzHwXTTC
Hi
Amazon will probably not do anything.
I had things go missing with FBA,Amazon never accept responsibility.
My suggestion is for the future,send stock yourself,don`t use FBA.
Sarah_Amzn
Hello @Seller_MdDq6uvtWVIZQ,
I'm Sarah with Amazon.
Have you tried to open a case with Seller Support? If yes, could you please share the case ID?
Kind regards,
Sarah.