Dangerous Goods Classification Problem
If there is anybody who can point me in the right direction I would be very thankful.
We have been FBM for 5 Years and 1 year ago stated FBA Small and Light. Since Amazon have now reduced the quantity required from 24 units we have decided to send more SKU’s to Amazon.
Now when I have converted some of our listings to FBA they have come up as ‘Hazmat’ and unable to convert to FBA. For this ASIN B09JSTQSBR I have gone to the dangerous goods classification and uploaded the document filled in with information required.
Today I have looked and it simply states Not Classified: Unable to Classify.
Is there a solution to this? As when I convert our ASINS to FBA it seems to randomly pick ones and say they are Hazmat when we know for a fact that they are now, how do we convince Amazon that they are safe 
I have hunted around forums and actual Amazon but find no clues anywhere.
Thanks for any help, will save me pulling out my remaining hair!
7 replies
Seller_R8W4ooA3yVAgO
Mine does this with any new coasters we want to send, but it goes to Hazmat review and clears in 2-5 days usually, then we can send in.
Not sure if it’s the same problem as you are having though.
Seller_esvgLzKXw2YAl
I would suggest that you join the Hazmat program. This will help get things through.
https://sellercentral.amazon.co.uk/help/hub/reference/GZLZBQ7W6QZRKWWK
Seller_aNZSbJX3Zn3OU
Thank you all!
So on the ASIN I mentioned above I have simply uploaded the document again, but in the free text box I wrote ‘this product contains no harmful gasses or material’ and this time it cleared.
I have a lot to do so may take quite a while… but then everything on Amazon takes longer than expected
Seller_aNZSbJX3Zn3OU
Ok, so further to my above post, I now have no hair left! I am simply getting nowhere. I have lots of ASINS that I am trying to get through exemption by uploading the spreadsheet and submitting it.
Randomly, one has been accepted, but all the others to date have been refused ‘unable to classify’
I have contacted seller support, but as usual I would have been better off sticking my head in the oven 
they simply suggested to use the ASIN checker, which when I do says ‘unable to check as ASIN not enrolled for FBA’ well of course it isn’t as I am unable to enroll it as Amazon thinks it is dangerous!
Is there anything at all I can do?
I will love you forever! 
Seller_aNZSbJX3Zn3OU
Thank you. So I have just selected one of my ASINS that when I try to enrol in Small and Light it tells me it is Hazmat, so I have now tries to just simply convert it to FBA, yet again at the first stage it says that ‘The Product is under Hazmat Review’ and will take 4 days. Either way I think in 4 days I will just have a notification saying that they were unable to classify the ASIN and it will be back to square one as you say frustrating is an understatement!
