Customer Message
imgSign in
user profile
Seller_540qgZMXuuXdD

Customer Message

I've just received a message from a customer that was identical to the one I received a couple of days ago.

Does anyone know if it's an Amazon message template, or if it's people looking up how to get free stuff? Please see below.

"I still have not received my order even though the estimated delivery date has passed. Can you expedite the shipment or provide additional tracking information for my order no. (REDACTED) if the item is expected to arrive soon, or otherwise process a full refund?

75 views
3 replies
00
Reply
3 replies
user profile
Seller_ZVAz3d5lZuGid

I believe this is an Amazon generated message, that suggests that if an item is late they can claim a refund. Just brings out the dishonest customers.

00
user profile
Seller_540qgZMXuuXdD

@Maja_Amazon

@Winston_Amazon

Or any other Amazon staff. Can you please confirm if this is an Amazon template message?

00
user profile
Seller_tjlAkMNjoatm4

Its a standard message sent because of Amazon's inability to correctly track post

00
Follow this discussion to be notified of new activity