Orders not received FBA?
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Seller_UN9ILzxADiCK3

Orders not received FBA?

Customer gave negative feedback and claims have not received products of 2 orders: These are FBA products shipped by Amazon. What should I do?

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Seller_MaCn7NvTI3GGw
In reply to: Seller_UN9ILzxADiCK3’s post

If delivery if by FBA, then create a case for Feedback removal. They’ll normally be removed/hidden.

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Seller_lljyzgTxr5fgI
In reply to: Seller_UN9ILzxADiCK3’s post

You should also be able to check the tracking of the goods yourself so this will be useful information to use for your feedback removal request :slight_smile:

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