Italian VAT requirement despite OSS + no inventory – anyone resolved this?
Dear Team (case nr: 12549592112), @Jonathan_Amazon@Roberto_Amazon@KJ_Amazon
I’m looking for some guidance regarding Amazon’s VAT requirements for Italy, as I’m getting repeated rejections and no clear explanation.
I’m a UK-based seller with a valid German VAT number. I do not store any inventory in Italy, and I’ve checked the full inventory ledger for the past 365 days to confirm this.
I do have some returned items stored in Germany via FBA, but nothing in Italy.
All of my sales to Italy are made through Amazon and are marked as “MarketplaceFacilitator”, so Amazon is collecting and remitting VAT on those transactions.
Despite this, Amazon is asking me to provide an Italian VAT number. I’ve submitted multiple appeals with:
Inventory ledger (no Italy stock)
Sales reports
but these have been rejected without a clear reason.
I also reached out to a VAT compliance provider (Taxually), who reviewed my case and confirmed that:
These sales should fall under the deemed supplier (marketplace facilitator) rules
VAT responsibility sits with Amazon
OSS registration and Italian VAT registration should not be required, provided no inventory is stored in the EU
To be safe, I have still registered for OSS in Germany (approved, starting 01 July 2026), although I understand this may not actually be required in my case.
I have a deadline (30 May), and I’m unsure what Amazon expects at this point.
Has anyone been in a similar situation?
Did you need an Italian VAT number without inventory in Italy?
Was OSS accepted by Amazon?
What evidence finally worked?
Any help would be really appreciated.
Thanks!
Italian VAT requirement despite OSS + no inventory – anyone resolved this?
Dear Team (case nr: 12549592112), @Jonathan_Amazon@Roberto_Amazon@KJ_Amazon
I’m looking for some guidance regarding Amazon’s VAT requirements for Italy, as I’m getting repeated rejections and no clear explanation.
I’m a UK-based seller with a valid German VAT number. I do not store any inventory in Italy, and I’ve checked the full inventory ledger for the past 365 days to confirm this.
I do have some returned items stored in Germany via FBA, but nothing in Italy.
All of my sales to Italy are made through Amazon and are marked as “MarketplaceFacilitator”, so Amazon is collecting and remitting VAT on those transactions.
Despite this, Amazon is asking me to provide an Italian VAT number. I’ve submitted multiple appeals with:
Inventory ledger (no Italy stock)
Sales reports
but these have been rejected without a clear reason.
I also reached out to a VAT compliance provider (Taxually), who reviewed my case and confirmed that:
These sales should fall under the deemed supplier (marketplace facilitator) rules
VAT responsibility sits with Amazon
OSS registration and Italian VAT registration should not be required, provided no inventory is stored in the EU
To be safe, I have still registered for OSS in Germany (approved, starting 01 July 2026), although I understand this may not actually be required in my case.
I have a deadline (30 May), and I’m unsure what Amazon expects at this point.
Has anyone been in a similar situation?
Did you need an Italian VAT number without inventory in Italy?
Was OSS accepted by Amazon?
What evidence finally worked?
Any help would be really appreciated.
Thanks!
3 replies
Seller_469SU3Aj73sZL
Italy is becoming very hard to deal with including IOSS and various reports of customers getting a fixed fee demand although all fees have been pre-paid
Its no better sending from Italy they simply making their own rules up
This is not Amazon just a forum of sellers and we have no access to your account
I see you have tagged mods so hopefully they can send your enquiry up higher.
Gary__Amazon
Hello @Seller_bnZlssj55kkV8,
I’m looking for some guidance regarding Amazon’s VAT requirements for Italy, as I’m getting repeated rejections and no clear explanation.
Thank you for reaching out and sharing the details of your situation here on the forums. I appreciate your patience while dealing with this matter.
I can see you've been proactive in gathering documentation regarding the Italian VAT requirement. After reviewing your case, I'd like to share some guidance that may help move things forward. Since your OSS registration in Germany won't be effective until 07/01/2026 and your current deadline is 05/30/2026, I'd recommend requesting a grace period extension through your Account Health page. To do this, you'll need to submit supporting documentation such as a verification letter from your tax provider confirming that your OSS registration is currently being processed, or any official confirmation from the tax authority showing your tax identification is under review. The extension will only be granted upon validation of the submitted documents, so please ensure the documentation clearly shows the pending status of your registration.
Additionally, if you believe you qualify for an exemption from this requirement, you can submit a dispute through the Account Health page by providing relevant documentation such as official letters from tax authorities or certificates of your qualifying status. A resolution is typically provided within 72 business hours through a performance notification.
I'd also recommend consulting with your tax advisor to confirm whether an Italian VAT number or your upcoming OSS registration would be the most appropriate path for your specific business setup.
I hope this helps clarify the next steps. Wishing you great sales and a wonderful rest of your day!
Gary
Seller_Mc8V4v1DMfghJ
Hi,
We have also received a demand for an Italian VAT number, despite being UK based FBM sellers, who have never sold in Europe as FBA, never sold from Italy, and never stored anything in any European Amazon facility.
Apparently a marker was flagged showing that we had enabled storage in italy, but this wasn't done by us and Amazon have agreed that it may have been a technical error. However they are still demanding that we either supply an Italian VAT number (which would cost us £££, and we don't sell in Italy), or we provide proof of exemption (which we don't have because we don't sell in Italy).
I've spent two months trying to get Seller Support and VAT services to remove the incorrect flag from our account but they keep sending us back to the inappropriate "apply for an exemption" route, when this is, in fact, an Amazon technical error.
At this point I feel that I am screaming into the void trying to get Amazon to resolve this issue.
Good luck with your case.
