my email was removed from seller center
when I try to contact amazon, always replies that Amazon records does not show your email related to any amazon seller account. Though I have sent the shop name and the token, and some past orders and case with that email.
Pls advise how to do to get back amazon Uk seller account.
my email was removed from seller center
when I try to contact amazon, always replies that Amazon records does not show your email related to any amazon seller account. Though I have sent the shop name and the token, and some past orders and case with that email.
Pls advise how to do to get back amazon Uk seller account.
2 replies
Seller_vUwRHY3d7UQ6V
Any one can help? This is the general reply from Amazon department.
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Hello from Amazon Selling Partner Support,
I understand your concern about the Amazon account.
Unfortunately, I was unable to relate a selling account for the email address from which you sent your message,
We understand that people use multiple email addresses, but for account confidentiality reasons we cannot release account information to an email address other than the one associated with your Amazon account.
Resend your message using that email address so that we may assist you better. If you no longer use the email address associated with your account, we ask that you update the email address on file for your account. As a security precaution, we ask our sellers to change their email addresses directly on our website. This ensures that the user requesting the change knows the current login credentials for the existing seller account, preventing any uninvited changes.
To change your email address, follow these step-by-step instructions:
