My Amazon account has been deactivated. I contacted the Amazon team, and they informed me that I could sell FBA but not FBM. I sent the inventory to Amazon, but my listing is not activated. I contacted the Amazon support team again, and they said my account was deactivated due to seller verification issues. I have been in contact with the seller verification team, but they mentioned that they cannot start the verification process because my account is deactivated. We are unable to understand the real issue; it seems to be an Amazon error.

My best listing has been deactivated for a few months now because of a high pricing error. It is a multipack, so many of the same item sold together, and the price hasn't changed. If it won't let me fix this where it is reported in Account Health, what am I supposed to do to get the listing active again??

I'm concerned that this is something to do with the hijacking of the listing over the summer, a chinese seller took over our listing and priced it lower, could it be that the value of the listing has now been too low on Amazon for it to accept our price?

We've had one of our listings de-activated due to 'potential high pricing error'

ASIN is B0BFJX3XML

The MSRP for the product is £149.00 and all other retailers are selling at this price or close to it.

Amazon reckons we should be selling it for £50.00 which is less than the cost price.

@Seller_mIRnuhdx7l5sN Can you explain what is going on here?

I contacted Seller Support about this but got the usual automated useless bot response.