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Lost buy box - Competitive External Price
Hi all,
One of my products lost the buy box as my ebay price was cheaper.
The error was actually with the ebay price, so I've now increased the price on ebay to match Amazon. That was last night, but I still don't have the Buy box back.
Does anyone know how often Amazon crawls the external sites to check the pricing?
1 reply
Seller_EsWNbaz3Tzq1j
We have come across the same issue just this weekend past. Amazon decided that my ASIN which is priced at £33.95 should be priced at £15.98!! This item costs £30 including all fees!
Best of it all is I am the brand owner, sole importer and reseller for this product. How the Amazon robot has detected this product being sold elsewhere is bemusing. I do not sell this product to anyone else to resell, if someone external to Amazon is selling this product it is a fraudulant seller.
The sales on this ASIN per month is £30k of which now we have nothing!
Support are not interested in discussing this at all and have told me to match the competitive price or the buy box won't be reactivated.
Can anyone assist this huge error!?
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