Shipped late but delivered on time

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Seller_dbyKq4steWgv3

Shipped late but delivered on time

Need help, received a warning
"Your account is at risk of deactivation
A critical event has occurred with your account that has caused it to be at risk of deactivation "
i shipped my item late but delivered on time, i thought that as long it got delivered on time is fine ?
talked to the support they told me that i need to ship them on the given date . i checked that its over 4% as now its showing i am 6% late.

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Seller_yOQSz1WCydSKg

No, you have to click “confirm shipment” on time as well. You can only confirm shipment late for 4% of your total shipments in the reporting period.

That is correct

10
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Seller_Hi7wbO2Kbo6bl

Nope – you have two deadlines with every order.
Shipping deadline
Delivery deadline

Shipping late and arriving on time is just one demerit.

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