Unable to sign in on my Amazon Seller account
Hello all,
When I tried to sign in as usual on my individual Amazon seller account I got this message:
“One of your seller account is terminated, so please use new credentials for registration”
My books are still listed on Amazon etc. but I’m unsure what this means and I have not received an email from them informing me of this ‘termination’.
Does anyone have any similar experiences, if so, does anyone have any suggestions as to how to rectify this as I’m going round in circles.
Many thanks for reading this.
0 replies
Seller_NoLYurmb006tq
If you have another this is the issue
Seller_Wqg5EgqxuOwDD
This doesn’t sound like Amazon terminology. Could it be spam? Can you access your account? Do you actually have more than one account? To progress you need to address all these questions.
Seller_NoMNQDGnEW5Bx
Clear your cookies, cache and change browser and try to log in again
Seller_qbkArvHi12vgx
Hi, I’m on Amazon uk. It has resolved itself, why I had 2 accounts is still a mystery, but I’m up and running thanks to all for your help and suggestions.
Seller_QbxaMtO2n0xAZ
hi Lincol, I am facing the same issue, unfortunately.
Can you please explain that how did you get it resolved as you mentioned in your last message?
Seller_qbkArvHi12vgx
Hello,
I’d love to be able to explain it, but I can’t! My theory is that Amazon realized that I had two accounts, cut one of them off and let me continue on a single account. It just seemed to resolve itself. I’m sorry I can’t be more helpful. Best of luck and I hope it resolves itself.
James.
