Countries
Read only
How to prevent International Sales on the UK market place
Can anyone tell me how to stop International buyers purchasing from our UK marketplace? We are fully FBA and I can't see anything to disable in "Build International Listings".
Today we received a message from a customer in Korea who returned a faulty item to Amazon. She is requesting reimbursement for the cost of returning the item (£34, more than the price of the item!) but we were shocked that she'd managed to make the purchase in the first place so we want to prevent such sales in future.
We wouldn't have known about this if it wasn't for the direct email to us, rather than to Amazon Customer Services.
I've asked SS three times how to stop such international purchases but they just keep sending me the International Returns Policy and seem to be dodging the question.
Any help is much appreciated.
9 replies
Seller_QuM1AZgzfU9x4
Settings>FBA>Scroll down to "Shipping programmes and export settings" and edit the co.uk entry.
JiAlex_Amazon
@Seller_QuM1AZgzfU9x4
Thank you so much for your assistance!
For other people in case they want to know more info related to Shipping settings, here is a video from Seller university:
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Similar Discussions
