Throttling/stopping sales?
I am having a strange pattern in sales. Selling lots of items in the morning then between 11am and 1pm, Bang! Nothing for the rest of the day. Then sales start again the following morning.
I am selling mainly toys so at Christmas you would think sales would be spread out and fairly constant.
0 replies
Seller_qZpqTwP6ldvth
I have 190 ASIN’s with buy box on the majority of them. It certainly feels like after a certain amount of sales Amazon is stopping my sales.
Seller_ZjZ4slOF0jHpk
You haven’t somehow set a max daily handling capacity - https://sellercentral-europe.amazon.com/sbr/ref=xx_shipset_dnav_xx#settings ?
I’ve noticed a shift in ordering behaviour over the past few weeks. It’s mainly evenings, overnight and early mornings that orders come through. Little during the day. And quieter weekends. A complete reversal of what I had before.
Seller_qZpqTwP6ldvth
All my items are FBA so even if I had it shouldn’t affect it I don’t think. Just checked and its not set.
Seller_ASN07uGpMByjt
Can you see orders in ‘pending’ status? I believe orders for FBA are not released to your system until they are despatched and this can be reflective of the warehouses staff level and ability to get orders processed through? Just a consideration as maybe they have a backlog and are prirotising their own sales at certain points in the day (not suggesting that Amazon would put their own repuation above third party sellers of course…lol)… maybe worth looking at.
Seller_24Bec1n3QCVmi
I’ve noticed this sort of thing in the past and other sellers told me it was rubbish (essentially), but I do definitely believe Amazon have a sales ‘limit’ per seller.
In the past, I’ve noticed a pattern of we get several orders an hour all day long, then as soon as we hit a certain tots sales figure for the day, we get no more sales til the clock strikes midnight. The only exception to this is peak shopping seasons such as now, where all limits appear to go out of the window.
Seller_xUKHc5xSYJmI4
If you click help > Velocity Limits
Forum answers
Velocity Limits and Account Reviews
Sales velocity As a means of protecting customers, Amazon monitors sales velocity – the number and money amount of a seller’s transactions during any given month. All sellers begin with the same " velocity limit ". This limit is based on a 28-day rolling.
Reading the above they can control the sales?
Seller_TseabyX1MfHTH
Is it possible that a competitor has his advertising at set times? I have been having a similar issue on the weekends.
Seller_KFdqz6JRzF27N
I have the exact same thing happening for good 2 months now and I thought there is something wrong with my account, if you figure out what it is please share with us.