Hello

We had a listing removed for a Restricted policy violation - too high dosage of vitamin D3

Although a lot of sellers in Amazon UK selling the same dosage of vitamin d3, and it is stated in NHS website that our dosage is appropriate for consuming.

I have sent a few appeals to the Sellers Support but constantly getting only generic emails, with only general information, without any explanation or request for any particular information, and refusing or reinstate our listing

We are new sellers, successfully registered our brand, managed to arrange delivery to Amazon, and now are discussing this issue already for 1 week

feeling really frustrated.

Has anyone else had a similar experience and if so, how to resolve?

May be @Sarah or somebody else can help with that, please?

Thanks

We are using our company name as the brand. We have a logo printed on product labels that includes our brand name. But Amazon doesn't approve the brand saying it is a restricted brand. So we can't list the products on Amazon.

We are a fresh company, started selling 1 week ago. So the restriction can't be about us.

Is it impossible to sell on Amazon for us? Is there any way to lift that restriction?

Hello there

I would like to change the company registered to a new company. I already have another registered company which also has a VAT number. But I am unable to transfer. The message I am getting it is

We are unfortunately not able to proceed with your legal entity change request.

You account must be in active state to initiate legal entity change.

Can someone advise why am getting this message?

Many thanks

{moderator edit Julia_Amzn, personal data}