Automate pricing working only in the top-down direction - help needed
Dear All, I’d like to ask if anybody is experiencing that the automate pricing is working only in the top-down direction. A week ago I’ve noticed that after the automated pricing reached the lowest price of around 10£ the price of my best selling product remains at the lowest price although the other seller reached their price up to £14.90. So if I dont rise it manually the product sell for the lowest price, causing of course the lost in sales, especially in this peak period. I tried several times to correct the price manualy and then to start repricing again and the problem persist. Iìve contacted the seller support but their answer is still the same: they are working on it (since the 3rd of December…) It seems to really strange to me, especially now in this busy period. Does anybody else have the same expierience?
7 replies
Seller_EJIX7rqDNQJi2
Yes, unfortunately, the Automated Pricing only works one way.
It will push your price to the bottom but once the competing offers disappear or get higher, you will stay low.
Seller_VuMbhDcWUEvSB
This seems to me strange because checking the price history the price went also up last month
Seller_YSVJTvJFHSin4
You can of course use a 3rd party repricer to get round this problem but yes, the Amazon repricer is not really a repricer at all. It’s a price reducer. Depending on how much you are “losing” in this way, you might find a 3rd party repricer a good investment.
Seller_z6B2L9xab6HlP
Sometimes it does reprice things upwards. When I started using it about 6-8 months ago it repriced as you would expect (both up and down). A couple of months ago this changed so most of the rules only reprice downwards. I’ve had reimbursement from seller support for automate pricing not pricing upwards when it should have done.
Seller_RVJ5BQ70BTbJO
You need to purchase a 3rd party repricer, don’t pay a % of turnover just a monthly fee.
