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Seller_UztO9Zwus4cuF

Amazon miscalculating sales volume

Amazon is doubling my sales today.

e.g., sell an item for £10, Amazon counts 2 sales as £20.

All other information points to an Amazon error, not that a buyer has actually purchased x2 of the same product.

422 views
18 replies
Tags:Transactions
60
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user profile
Seller_UztO9Zwus4cuF

Amazon miscalculating sales volume

Amazon is doubling my sales today.

e.g., sell an item for £10, Amazon counts 2 sales as £20.

All other information points to an Amazon error, not that a buyer has actually purchased x2 of the same product.

Tags:Transactions
60
422 views
18 replies
Reply
0 replies
user profile
Seller_ajEdAGqwDCZDe

Same here! There must be a bug

30
user profile
Seller_jGVxVIjqaXgJJ

post.same here. I thought we were having a wonderful day, but the math wasn't mathing.

40
user profile
Seller_1OPQku77CafaJ

same thing here, spoke to seller support but they didn't really have an explanation.

Anyone have any luck figuring out what's happening?

00
user profile
Seller_rSWqE1EE3s6B1

Same here, I tried to contact Seller Support but that app didn't seem to be working either so I couldn't raise a case @Winston_Amazon@Sarah_Amzn

00
user profile
Seller_xBbCSp7Dl8us7

Same here happening today too. Did you have any luck resolving?

01
user profile
Seller_cff8VoNxF6Va3

Our sales total is over egged by almost £15K. Really worrying when Amazon can't even add our sales total up correctly. As usual no communication from Amazon.

10
user profile
Seller_2Ha5RWfyf5NUS

We are getting this too!

00
user profile
Seller_M66N0peP2pMNG

same here for the last 2 days! we bought chanpagne to celebrate and everything until we did the math!!

- and if i download reports from yesterday - its showing orders from 03/03/2024??

So confusing and usual condescending reply from Seller support.... useless..... they know theres a problem...

10
user profile
Seller_mS10UjVYuuGor

Unfortunately its only showing the double figure in the sales total box. When the orders are processed and the figure moves to the total balance box it returns to the normal amount. Shame was hoping for Amazon error in our favour.

00
user profile
Seller_xr22BnZbDOrYD

Hi, Same with me started on Tuesday double sale for every one sold

00
user profile
Seller_UztO9Zwus4cuF

Amazon miscalculating sales volume

Amazon is doubling my sales today.

e.g., sell an item for £10, Amazon counts 2 sales as £20.

All other information points to an Amazon error, not that a buyer has actually purchased x2 of the same product.

422 views
18 replies
Tags:Transactions
60
Reply
user profile
Seller_UztO9Zwus4cuF

Amazon miscalculating sales volume

Amazon is doubling my sales today.

e.g., sell an item for £10, Amazon counts 2 sales as £20.

All other information points to an Amazon error, not that a buyer has actually purchased x2 of the same product.

Tags:Transactions
60
422 views
18 replies
Reply
user profile

Amazon miscalculating sales volume

by Seller_UztO9Zwus4cuF

Amazon is doubling my sales today.

e.g., sell an item for £10, Amazon counts 2 sales as £20.

All other information points to an Amazon error, not that a buyer has actually purchased x2 of the same product.

Tags:Transactions
60
422 views
18 replies
Reply
0 replies
0 replies
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user profile
Seller_ajEdAGqwDCZDe

Same here! There must be a bug

30
user profile
Seller_jGVxVIjqaXgJJ

post.same here. I thought we were having a wonderful day, but the math wasn't mathing.

40
user profile
Seller_1OPQku77CafaJ

same thing here, spoke to seller support but they didn't really have an explanation.

Anyone have any luck figuring out what's happening?

00
user profile
Seller_rSWqE1EE3s6B1

Same here, I tried to contact Seller Support but that app didn't seem to be working either so I couldn't raise a case @Winston_Amazon@Sarah_Amzn

00
user profile
Seller_xBbCSp7Dl8us7

Same here happening today too. Did you have any luck resolving?

01
user profile
Seller_cff8VoNxF6Va3

Our sales total is over egged by almost £15K. Really worrying when Amazon can't even add our sales total up correctly. As usual no communication from Amazon.

10
user profile
Seller_2Ha5RWfyf5NUS

We are getting this too!

00
user profile
Seller_M66N0peP2pMNG

same here for the last 2 days! we bought chanpagne to celebrate and everything until we did the math!!

- and if i download reports from yesterday - its showing orders from 03/03/2024??

So confusing and usual condescending reply from Seller support.... useless..... they know theres a problem...

10
user profile
Seller_mS10UjVYuuGor

Unfortunately its only showing the double figure in the sales total box. When the orders are processed and the figure moves to the total balance box it returns to the normal amount. Shame was hoping for Amazon error in our favour.

00
user profile
Seller_xr22BnZbDOrYD

Hi, Same with me started on Tuesday double sale for every one sold

00
user profile
Seller_ajEdAGqwDCZDe

Same here! There must be a bug

30
user profile
Seller_ajEdAGqwDCZDe

Same here! There must be a bug

30
Reply
user profile
Seller_jGVxVIjqaXgJJ

post.same here. I thought we were having a wonderful day, but the math wasn't mathing.

40
user profile
Seller_jGVxVIjqaXgJJ

post.same here. I thought we were having a wonderful day, but the math wasn't mathing.

40
Reply
user profile
Seller_1OPQku77CafaJ

same thing here, spoke to seller support but they didn't really have an explanation.

Anyone have any luck figuring out what's happening?

00
user profile
Seller_1OPQku77CafaJ

same thing here, spoke to seller support but they didn't really have an explanation.

Anyone have any luck figuring out what's happening?

00
Reply
user profile
Seller_rSWqE1EE3s6B1

Same here, I tried to contact Seller Support but that app didn't seem to be working either so I couldn't raise a case @Winston_Amazon@Sarah_Amzn

00
user profile
Seller_rSWqE1EE3s6B1

Same here, I tried to contact Seller Support but that app didn't seem to be working either so I couldn't raise a case @Winston_Amazon@Sarah_Amzn

00
Reply
user profile
Seller_xBbCSp7Dl8us7

Same here happening today too. Did you have any luck resolving?

01
user profile
Seller_xBbCSp7Dl8us7

Same here happening today too. Did you have any luck resolving?

01
Reply
user profile
Seller_cff8VoNxF6Va3

Our sales total is over egged by almost £15K. Really worrying when Amazon can't even add our sales total up correctly. As usual no communication from Amazon.

10
user profile
Seller_cff8VoNxF6Va3

Our sales total is over egged by almost £15K. Really worrying when Amazon can't even add our sales total up correctly. As usual no communication from Amazon.

10
Reply
user profile
Seller_2Ha5RWfyf5NUS

We are getting this too!

00
user profile
Seller_2Ha5RWfyf5NUS

We are getting this too!

00
Reply
user profile
Seller_M66N0peP2pMNG

same here for the last 2 days! we bought chanpagne to celebrate and everything until we did the math!!

- and if i download reports from yesterday - its showing orders from 03/03/2024??

So confusing and usual condescending reply from Seller support.... useless..... they know theres a problem...

10
user profile
Seller_M66N0peP2pMNG

same here for the last 2 days! we bought chanpagne to celebrate and everything until we did the math!!

- and if i download reports from yesterday - its showing orders from 03/03/2024??

So confusing and usual condescending reply from Seller support.... useless..... they know theres a problem...

10
Reply
user profile
Seller_mS10UjVYuuGor

Unfortunately its only showing the double figure in the sales total box. When the orders are processed and the figure moves to the total balance box it returns to the normal amount. Shame was hoping for Amazon error in our favour.

00
user profile
Seller_mS10UjVYuuGor

Unfortunately its only showing the double figure in the sales total box. When the orders are processed and the figure moves to the total balance box it returns to the normal amount. Shame was hoping for Amazon error in our favour.

00
Reply
user profile
Seller_xr22BnZbDOrYD

Hi, Same with me started on Tuesday double sale for every one sold

00
user profile
Seller_xr22BnZbDOrYD

Hi, Same with me started on Tuesday double sale for every one sold

00
Reply

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