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i was not doing the VTR
hi my VTR is 18% I was using Royal Mail 1st class standard service. how can I improve my VTR or its too late my account will be deactivate ? I am a new seller FBM
6 replies
Seller_ZJhFeE3tNKzfh
The problem is, there are many sellers having issues with VTR at the moment, even though thye are doing everything right.
So a lot of it depends on how you are marking as despatched, what method you are using, do you use Buy Shipping, or Click and Drop - all sorts of variables.
Easiest thing might be to share a screen shot of your VTR Defects report.
Seller_KlbXZHzQGSDZv
Short Answer use amazon buy shipping.
Long answer if you are using royal mail click and drop first class large letters will have the barcode sent through to amazon its just amazon is not set up correctly to acknowledge this. If you are using a postt office i believe you can get the barcodes before they go into the post but this is a long winded system
Seller_ZVAz3d5lZuGid
Yes, definitely start to use 'Buy Shipping' and all your shipments, whatever size will be validated for VTR.
Sakura_Amazon_
Hello @Seller_v7TrscTF1y1tg,
Did you review your VTR Report to understand why your tracking IDs are not valid?
Could you share the outcome ?
Here I am sharing some help pages that might be helpful:
Regards,
Sakura
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