I rented out a space for my business for all correspondence and stock deliveries. I have a rental agreement in place and a contract and invoices of the rent i pay. As part of this agreement i do not pay the utility bills. My monthly fee is to use the premises for post and delivery of stock from my suppliers.

I got an email from Amazon asking me to show proof that my business is established in the UK for VAT purposes, i sent all my documents which included

- Rental Agreement, 6 months of invoices, supplier invoices to my registered business address, my passport.

However i have been told the evidence is not sufficient and they need a utility bill. This is the one thing i don't have as i don't pay the utility bills which is quite normal where you rent out a business space for your mail etc.

Please can I get advice on what i can do in my situation ? I have spoken to the Amazon Account Health Team a number of times who advise that the only way i can show evidence is by using a utility bill.

My accountant has advised to change the registered business address to my house address (which i am in the process of doing with Companies House) and run my business from my residential address however the amazon account health team has advised that this will lead to my account being shut down if i change my business address to my house address.

How do I rectify this situation ? has anyone got past this ?

Any advice would be appreciated.