Hi Amazon,

We are extremely frustrated. Since we requested Amazon to provide us with the VAT breakdown for 14 May 2024 09:23 CST, 30 May 2024 13:11 CST, and 7 June 2024 13:19 CST, after almost two months, Amazon did not provide us with the information for our GBP 265,818.93.

Is it that hard? Our account payment has been frozen for two months, and Amazon did not want to help us, neither were from willing to pay back the VAT owed to Amazon (Forums) and mdri-exec-escalations@amazon.co.uk keeps responding to us that we still need to wait for 72 hours. We have received three similar emails stating that we need to wait for 72 hours on June 6, June 18, and June 19.

Can we get any help from Amazon, or can others assist us in deactivating our Amazon account?

Please do help us.