I have discovered that Amazon have been charging me the incorrect closing fee for books that I have sold since January 21. I have provided proof from the Amazon site (2 separate places) of the closing fee that they should be charging - 50p and I have provided a full spreadsheet of all items I have sold where they have deducted £1 closing fee incorrectly. Although the total is only approx £400, this is a lot of money for me as I am a small private seller. I just keep getting a 'we are investigating' response and they have closed the case, I cannot deal with the team who are dealing with it. This effectively amounts to theft of my money that I am due. It is very frustrating that Amazon take so long and too long to reimburse sellers yet expect us to do things immediately.