Does anyone know how amazon choose which sellers picture to use?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_AosJD54bRJJWc

Does anyone know how amazon choose which sellers picture to use?

Hi,

does anyone know how amazon choose which sellers picture to use on a listing?

reason I ask is because its becoming annoying that a seller keeps piggybacking our listings which I have no issue with as they are selling the same product but whenever they jump on, the listing changes to their picture which is not as nice and therefore slows sales down.

thanks in advance.

1.2K views
29 replies
Tags:Images, Listings
00
Reply
29 replies
user profile
Seller_wRGBSSwJnzaDE

Usually the one that’s more pleasing to the algorithms than the eye.

60
user profile
Seller_qZO3ZCjoBXEeL

It is whomever has listing control. the algorithm for that is not disclosed but probably relates to a favourable balance of seller performance, sales velocity and returns rates etc.

It isn’t absolute however.

20
user profile
Seller_EJIX7rqDNQJi2

Amazon considers data from multiple sellers and decides whose to apply and reflect on each listing based on their performance history, returns and refunds rate.

You not having the listing control indicates that your submissions aren’t considered to be relevant.

00
user profile
Seller_K8edOfPu9HEmN

Usually with us it’s the one that does not conform to Amazons perameters in the slightest

10
user profile
Seller_4EP71c7vPg4eY

They have deleted my 10 listing, I don’t know what they are up to, all my items are branded

00
user profile
Seller_MKi6wqe68YZuu

At a tangent, who owns the images you upload?

00
user profile
Seller_bjLTRhM57WpUX

I have had this issue several times, including where the product description and photograph have been changed completely. When you complain and ask for reinstatement you are dealing with a bot! You have to go back probably around 3 times and get a real person to deal with it, then you tend to get a better response.

Good luck

00
Follow this discussion to be notified of new activity