You're currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account S
You're currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings.
4 replies
Seller_Hi7wbO2Kbo6bl
It may say "Ensure that you have a valid credit or debit card"
But that is not what it means. What it means is that yu must have a valid credit card. Debit card will work to allow Amazon to charge you. But it will not work to allow you to use your selling account.
It must be a true credit card for that. Not debit.
Emet_Amazon
Hello @Seller_Qo9HdVhJe6yGi,
Thank you for posting your concerns with your inability to update your account information.
Since this was posted in the account health category, I have reached out to our community managers to follow up on this issue. If you can provide any additional information or cases you have created on the subject, this will help them with looking into the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Josh_Amazon
Hello @Seller_Qo9HdVhJe6yGi,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand that you are unable to add or edit listings because your account is asking you to update the banking information. In this case, I can see that you haven't yet updated your credit card information, hence, you would need to do that in order to get your account up and running.
Please go to the following links for more information on how to update your banking information:
Bank account and credit or debit card information for your seller account
Add, update, view, and verify your bank account information
In case you need more help, don't hesitate on contacting our Seller Support team.
Kind regards,
-Josh
