On July 11th, I received an email like this, and my account was closed. This is the first time I've seen the company mentioned in this email. Why is my account being closed because of this company, which I have no affiliation with? Was I informed when I needed it? Why was I billed for this mistake? It's completely illegal. I want this mistake corrected as soon as possible.
'You have been found to be related to an account beginning with ENUN LTD.
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.'