Hello,
Somewhat to my surprise, last night someone bought an item from my Amazon Seller store. In order to get the seller's address I went to log into my seller acount but this aspect of the account. ie accessing inventory (and not selling from it), has been made 'inactive' by Amazon.
I re-entered my card details, over 15 hours ago, but the account is still inactive. I know it says there that 'it might take a few minutes' but I've also read (here) that it could take 'up to 48 hours'.
Any ideas how long it might take?
How can I tell the customer that the item they have ordered cannot be posted until Amazon re-enable the 'inactive' account?
Note also (to Amazon) that the 'Help' feature (top right) is not available when an account is set to 'inactive'
