I have rejected the brand registration five times, saying that my pictures should not be computer-generated and that every time I submit a photo, it is a real shot! Why do you always reject me.

Every time I take a photo of the product with my phone, and clearly capture my brand logo, but every time I submit the photo, I receive the same response：

The documents provided are not acceptable for Brand Registry. The images should not be computer generated and must be of the physical product you intend to sell on Amazon. We ask that you submit at least one image of your product or product packaging as part of the application. The submitted pictures will be used solely for the purpose of reviewing your application, and customers will not have access to them.

You can use your phone’s camera to capture clear pictures of your product or its packaging. Note that Amazon does not consider a mock-up or digitally altered image of the product or product packaging (e.g., the brand name or logo photo-shopped on the product or packaging) as valid proof of intellectual property ownership. Therefore, any product image provided during Brand Registry enrollment must be an unaltered, genuine image of the product or its packaging. If an application is submitted with a mock-up or digitally altered image, the brand may be subjected to additional scrutiny during enrollment, and in some cases removal from the program.

I opened a case to inquire with the brand review team, and the reply email was that my product photos are very good，For a pending trademark just sharing product images is not enough for brand application getting approved hence in your new application:

Provide a valid brand website that has the exact brand name present on the brand application.

Provide a valid ASIN that has the exact brand name present on the brand application.

Or you can wait till your trademark is registered, that will make you eligible to register your brand based on just the product images.

I don't know what to do now. Brand registration is very difficult for me, and every time my application is rejected within a few hours, I try my best to take clearer photos of my product. I'm not sure which step I took wrong, why my brand registration has been rejected multiple times

Case ID:

17704227781

17712706291

17717020181

17735167201

17747113661