Regarding rating on Amazon
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Seller_WaU0xzREDUG5k

Regarding rating on Amazon

Hi

We have just found that our rating drops down from 100% to 88% on Amazon. Can you please let us know the reason behind it?

Kind Regards,
Dhvani
Alto store

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Tags:ASIN, Buy Box, Fees, Listings, Pricing
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Seller_esvgLzKXw2YAl

It would be helpful if you stated which rating you are actually talking about?

Feedback?

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Seller_BS5lg2keRs2QO

Your feedback shows the last 12 months, so presumably you’ve had some positive feedback drop off.

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Seller_SITNVuZK87zGK

Right - it is feedback. See Alto Store

Simple case of maths. You’ve had 2x 2star feedback out of a total of 17 feedback over the last rolling 12 months.

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