Warehousing and distribution (AWD)
I was sending to Warehousing and distribution (AWD) everything arrives there, but when they sending it out to FBA its arriving with not normally a missing amount of items
anyone have this experience from (AWD) ??
11 replies
KJ_Amazon
Hello @Seller_tLizluQSzfPYP Thank you for checking in about your AWD shipments.
Are you dealing with a current shipment issue where you can provide a Shipment/Case ID, or are you asking a general question about the process and other sellers' experiences?
Seller_tLizluQSzfPYP
thank you for your response I really appreciate to find out any help
see all cases we share the invoice see 1 example case id 16904946041 we never got back any response from Amazon and the case open for 2 and 1/2 months already
Seller_tLizluQSzfPYP
AWD they sending it out to FBA its arriving with not normally a missing amount of items
anyone have this experience from (AWD) ??
almost each other shipment arriving closing 0 inventory in the shipment and full cases missing
KJ_Amazon
Hello @Seller_tLizluQSzfPYP
Our partner team has provided a response regarding Case ID: 16942236211
Due to a technical issue, FNSKU X002OT83B9 was not included in shipment FBA18L37BCX5. Instead, this FNSKU was shipped under a different shipment ID (FBA18LTK29RL) from AWD to IXD site.
There is no pending action and issue is resolved. Thank you.
