Listing deactivated 3 times in 30 days for same pricing health reason — mod help needed
Hey everyone, I'd appreciate in some help from some mods or help tagging them as i have had a lot of issues with this
I have one listing that has been deactivated three times in the past 30 days for pricing health. Every single time, I submitted proof that my pricing is compliant, Amazon agreed and reinstated it — and then the exact same automated flag triggered again. Same listing, same reason, three times.
Each reinstatement takes 5 days. That's 5 days of zero sales, tanked ranking, and collapsed search visibility — three times over. 15+ days of damage in a single month caused entirely by what is clearly a bug in Amazon's own pricing algorithm, not anything I've done wrong.
Has anyone else experienced this? I'm at my wit's end. I've raised a formal escalation but would really appreciate if a mod could look into this and get a senior case manager assigned. Happy to share case IDs privately.
This can't be right.
Listing deactivated 3 times in 30 days for same pricing health reason — mod help needed
Hey everyone, I'd appreciate in some help from some mods or help tagging them as i have had a lot of issues with this
I have one listing that has been deactivated three times in the past 30 days for pricing health. Every single time, I submitted proof that my pricing is compliant, Amazon agreed and reinstated it — and then the exact same automated flag triggered again. Same listing, same reason, three times.
Each reinstatement takes 5 days. That's 5 days of zero sales, tanked ranking, and collapsed search visibility — three times over. 15+ days of damage in a single month caused entirely by what is clearly a bug in Amazon's own pricing algorithm, not anything I've done wrong.
Has anyone else experienced this? I'm at my wit's end. I've raised a formal escalation but would really appreciate if a mod could look into this and get a senior case manager assigned. Happy to share case IDs privately.
This can't be right.
8 replies
Manny_Amazon
Hello @Seller_bBzTN961283JR,
Thanks for posting here. Please share the case ID that is related to this request, and I will review to see what options exist for escalation.
Regards,
- Manny