I set up a Ltd Company and registered it with Companies House. I rented out a space for my business for all correspondence and stock deliveries. I have a rental agreement in place and a contract and invoices of the rent i pay. As part of this agreement i do not pay the utility bills. My monthly fee is to use the premises for post and delivery of stock from my suppliers.

I got an email from Amazon asking me to show proof that my business is established in the UK, i sent all my documents which included

- Rental Agreement, 6 months of invoices, supplier invoices to my registered business address, my passport (UK)

However i have been told the evidence is not sufficient and they need a utility bill. This is the one thing i don't have it as i don't pay the utlility bill.

Please can I get advice on what i can do in my situation ? I speak to the Amazon Account Health Team who advise that the only way i can show evidence is by using a utility bill. As it is a business space i rent i don't pay the utility bills.

Please can i get advice from the compliance team ? How do I get past this

I can change the business address to my residential address however the amazon account health team has advised that this will lead to my account being shut down if i change my business address to my house address.

I am a complete loss and would like advice on what are the correct next steps in my situation

Has anyone got past this ? I've been submitting documents every other day and speaking to the Amazon Health Account Team who say the only thing i can do is to show a utility bill to show it is established in the UK

Please help