Amazon MX Charges
Hello,
For some reason I am getting charged monthly for an Amazon MX account that we have never had? I have no idea why, and for some reason it charges my personal credit card.
Does anyone know how to stop this? I reached out to Amazon about it and they were no help.
Thanks,
1 reply
Seller_LImVvUWeyiCfQ
There has been an uptick in the number of sellers reporting this issue recently. The standard answer to stop the charges has been to make sure you have no listings under Mexico (delete, not just close), then place it on vacation.
The additional issue has been listings reappearing even though they've been previously deleted, retriggering the charges to your credit card. @Seller_nRFmxiQg4EGrw has provided their experience, and the solution, with a Community Manager's help, in a similar thread from about a month ago. Start reading at this post and read to the end of the thread. You'll need to unhide all the nested replies by clicking on Show "X" replies.
