Seller_BDSNcHlXhPizP
Refund occur due to shipping adress undeliverable
Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.
If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.
The Refund charges should be given back to us as it is not my mistake that the address was wrong.
Tags:Chargebacks, FBA, Fulfilment, Shipping, Shipping costs
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0 replies
Dominic_Amazon
Hi @Seller_BDSNcHlXhPizP,
Dominic from Amazon here, happy to try to help. Can you please provide me a case ID for this?
Best,
Dominic
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