@Seller_hnDMgUKxMh1V4

Hi, a glitch is causing UPS to charge for collection. They want £6.25 from us each time, in cash!!

It is happening on all UPS tracking numbers beginning 1ZG01

This has happened before. We are all having to use old tracking numbers - not a long term solution!

Amazon, please liaise with UPS to get differently numbered tracking numbers for the Send to Amazon system.

Thank you.

Hi, I have payed for the shimpent via Amazon website however when i try and arrange a collection and use these tracking numbers it moves me to a page that wants me to pay for the collection. Are UPS no longer colelcting items for free from your home?

I have had this issue for a number of weeks now.

many thanks

Hi, hope everyone is well. Could someone please help. On Friday (06/09/2024) I booked a pallet collection through seller central and the scheduled collection date was meant for today (09/09/2024). I received the usual email from Amazon stating that UPS will contact you in another email with the collection info. However, it is coming up to the end of the day for the scheduled collection date and still no email from UPS with the labels or any collection info. What should I do ?

If it helps this is my first UPS pallet collection but I do already have a UPS account under the same email provided to amazon for the collection. As I have heard they do make an account for you on the first pickup