Problem adding parent asin
Hello everyone,
I need your help regarding a parent ASIN that i need to add into my inventory.
All child asins are there, and are meant to be variations of that parent but the parent doesn’t show.
I have to do this because there is an errer on the listing title that seems to be coming from the parent asin.
The child asins are OK but the title that appears on amazon product searches is that of the parent (which is the wrong one).
Here is what amazon wrote to me, and I don’t know how to do this
“upon investigation we found that the value on the detail page for item name is of the parent ASIN B0B199MN7W under which the ASIN B09VC7FPJS is a child ASIN. However the parent ASIN is not present in your inventory hence we request you to kindly add the ASIN in your inventory and create the variation in order to remove this inconsistency”.
Any help would be so appreciated!
Thanks
7 replies
Seller_esvgLzKXw2YAl
The parent for that listing is B0B198GR3P
Go to the variation wizard and generate a file for it.
You can then amend the parent and re-upload it.
https://sellercentral.amazon.co.uk/listing/varwiz?ref_=ag_varwiz_xx_prodsrch
ASIN B0B199MN7W is not part of any variation family and as far as I can see, does not exist on Amazon at all.
Seller_xl69kIZcCy4fR
I’m very sorry, i’m new to Amazon as a seller.
I went to the wizard but not sure I generated the right file.
You wouldn’t happen to have something more precise that could help me make sure i’m going the right way?
Also, Amazon have mentionned wanting me to “Add” the parent which is absent from inventory. What is that all about?
Once again, thank you for your patience and time
Seller_xl69kIZcCy4fR
Ok I generated the file for it
All i do is fix the title and re upload it?