Selling Restricted Due to Account Verification
I received an email stating
*** Suspended selling privileges status
90-day removal notification
Hello,
We have previously notified you that your selling privileges have been suspended or that your access to Amazon selling services is limited. (And further below in the email they explained that i have to remove my stranded inventory and how i can do that.) ***
When I contacted seller support they told me that my account is under verification and advise me to email the verification team for an update. I have emailed them twice but haven't received any response from them.
Moreover, I never received any email or performance notification regarding my account being restricted due to verification and not being ask to provide anything.
I have invested all my savings into the inventory i have dispatched to amazon warehouse for FBA and now it's getting very difficult for me to wait i need to start selling as soon as possible.
ANYONE PLEASE HELP ME IN THIS ISSUE. @Seller_pKdF0dnvoraDu @Seller_VJ4XoAkjDpjPH@Seller_yk3kzHpjMMa4B
Thanks in anticipation.
Seller_Tt7Ybuv9uqugV
Please look into this issue and get me a resolution as its been so many days now.
@Ezra_Amazon@Julia_Amazon
Spencer_Amazon
Hello @Seller_Tt7Ybuv9uqugV,
I am Spencer with Amazon.
Do you have a case ID for me so I can look into this?
Regards, Spencer
Seller_Tt7Ybuv9uqugV
Hi Spencer,
Thanks for getting back to me.
case id is 9822220442.
Spencer_Amazon
Hello @Seller_Tt7Ybuv9uqugV,
I am checking into this and will get back with you as soon as I have more information.
Have a nice weekend.
Regards, Spencer
Seller_Tt7Ybuv9uqugV
Hi @Spencer_Amazon,
Any update please.
Spencer_Amazon
Not yet unfortunately @Seller_Tt7Ybuv9uqugV,
I am checking this regularly and will let you know as soon as I have an update.
Regards, Spencer
Seller_Tt7Ybuv9uqugV
@Spencer_Amazon,
Please keep an eye on this and try to get an resolution for me as i did passed the verification process while setting up my account and received an notification about identity verification on 06 Feb 2024.
Then i listed my items and after that when i sent the inventory this happens without any previous notification. Now i have been charged for storage fee as well and after few days amazon would ask me to remove my stranded inventory.
Please use whatever possible source you have on hand to get me my account verified and start selling
Seller_Tt7Ybuv9uqugV
@Spencer_Amazon,
Still nothing please help me here
Spencer_Amazon
Hello again @Seller_Tt7Ybuv9uqugV,
I am sorry it is taking so long.
I have sent an email to the team to look into your case with urgency.
I am keeping an eye out.
Regards, Spencer
Spencer_Amazon
Hello @Seller_Tt7Ybuv9uqugV,
I heard back from our partner team, they are prioritizing your case.
However, they are not able to provide a timeline but will be in contact with you directly.
In the mean time, I will keep an eye out as well.
Regards, Spencer
