Here we go again.

Another A-to-Z claim, another fraudulent refund, another honest seller footing the bill.

Today’s masterpiece: a buyer with a billing address in Tanzania, but a delivery address to a UK freight forwarding company. ( we should have picked that up and cancelled the order but too busy)

They ordered two £4.99 packets of seeds, sent exactly as advertised via Royal Mail 2nd Class Letter — the same method we’ve used successfully for thousands of domestic orders.

Then comes the predictable message: “Item not received, refund me now.”

An A-to-Z claim is filed, and — of course — Amazon refunds them instantly. No investigation, no questions, no pause for basic logic. Just a full refund to a buyer clearly outside the UK using a freight forwarder.

How does Amazon not flag this?

A Tanzania billing address and a freight-forwarding UK delivery address should set off alarm bells the size of Big Ben. But no — Amazon’s system happily waves it through and blames the seller.

We process hundreds of these small packets every week, labels bought directly from Amazon, full proof of dispatch — yet it’s open season for scammers who’ve figured out how effortless it is to rob sellers here.

And at the end of the day, not only do we lose the product, the postage cost, and 20% of the commission, but Royal Mail actually becomes the final loser, since we file a compensation claim and they pay out £13.60 in stamps.

So the scammer gets their goods and their refund, Amazon washes its hands, and Royal Mail unknowingly foots the entire bill.

Another day, another scammer. Same story. Same silence.