All orders revolving around the Ms. Rachel doll were refunded by amazon without any mention to me at all. All buyers received a refund as well as an email from Amazon stating that the item was fake.
I provided real invoices from major retailers to be ungated in this category and yet still without any mention to me at all noticed all the orders were refunded to the buyer and money was taken from me.
I contacted a few other sellers who had the same thing happen to them. Every. Single. Order. Refunded to the buyer and a message sent out stating the item was fake.
This seems highly illegal. And how can they say every single doll was fake without doing any research at all? And on top of that just take all the money and not expect anyone to return the items.
This has stolen a couple thousand dollars from me because of this and I know for a fact that others are hurting worse.
Has this ever happened to other sellers before? And if so, is there a solution to this? Or am I just expected to eat the loss and go through the fun of dealing with useless seller support?